FAQ

Frequently Asked Questions

1. What is RAW Computers?

RAW Computers is the manufacturer and sales source for RAW brand Computers. Based in Mississauga, Ontario, Canada, RAW services the world!

2. What kind of computers does RAW Computers Manufacture?

RAW Computers designs, builds and sells a full line of Premium, Canadian Built Home, Office, Customized, Task Specific and Gaming Computers. Whether you’re in need of an affordible system for surfing the net, a customized Point of Sale (POS) System for your retail store or restaurant, a complete re-fit of your office’s computers or a state-of-the-art Gaming Machine RAW Computers has what you’re looking for – at the best possible price!

3. Why are the prices so much lower than other manufacturers?

RAW Computers are all priced on a generous, customer oriented pricing scale. This means we are able to provide ONLY the best parts, customized to your needs for less. Futhermore, as part of our commitment to our clients, RAW Computers keeps minimal overhead costs – which means your system has been custom assembled by RAW Expert Tech’s especially for YOU! Our fast build and shipping times still beat those of large wherehouses which sell and re-sell old stock! Buying from RAW Computers means you’ll always get the most current hardware in your system for less!

4. What other services do you offer?

In addition to building new RAW Computers, we offer a full line of affordible off-lease and refurbished systems. RAW Computers also sells new computer hardware, and new laptop computers from great manufacturers.

RAW Computers also offers Web Design and Web Hosting, Search Engine Optimization, Domain and Email Setup and Social Media Networking and Management through our Sister-Company WiseTEC Solutions – Mississauga Based Web Design

RAW On-Site Services include Computer & Office Maintainance, Repair, Upgrade, Installation and Computer Recycling.

5. What kind of warranty is offered?

Warranties vary from product to product, however in general All New RAW Computers include 1 Year of Manufacturer Defect Warranty, 1 Year of On-Site Service and 1 Year of Support. Refurbished and off-lease machines are generally warrented for 30, 60 or 90 days for repair or replacement. RAW Computers External Hard Drives are Warranted against Manufacturer Defect for 3 Years. All products sold by RAW Computers (i.e. Accessories and other Hardware) carry the Manufacter’s Warranty, often redeemable through RAW Computers.

6. What is RAW Rewards!?

RAW Rewards is nothing short of a Revolution in the Computer Industry – started right here at RAW Computers!

Already an overwhealming success only weeks after it’s inital launch – this program offers great perks to new and returning RAW Customers. You can earn 2% back on your purchase towards your next RAW Invoice for Products or Services. The referral program is the sweetest spot – Refer a Family Member, Friend, Business, hey even your Enemy and get up to $20 per computer purchased into your RAW Rewards account as soon as the invoice is paid.

7. I saw some RAW Computers Employees wearing “Free Computers” T-Shirts, how do I get a free computer?

It’s all in the fun of RAW Rewards! – just get those referrals and free computers can be only Months, Weeks or in 1 case ONLY DAYS away!

8. Do you offer price match guarantees?

We sure do! Another great RAW Computers program – show us a quote for a new computer or for upgrade, repair or maintainance. We will beat the price or put $5 in your RAW Rewards! account. Just a hint – we haven’t had to give out any $5 bonus payments yet!

9. Are you hiring?

At this time RAW Computers not accepting applications. In the near future there may be sales, office and service positions available. Please forward any questions to admin@rawcomputers.ca

10. I own/manage a computer store, can I sell your computers?

Currently RAW Computers are available exclusivley for sale from this website. We have been approached by more than one company looking for reseller pricing, however all RAW Computer Systems are near wholesale priced. While we are looking into possibilies for future relationships with companies wishing to resell our products there will be strict end-user/retail pricing guidelines. Please direct any inquiries to admin@rawcomputers.ca

11. There’s 2 Online RAW Computers Stores -Which One Should I Use?

June & July 2010 is a testing period for new E-Commerce software for RAW Computers.  You can purchase securley and pay via PayPal with eaither one, getting the same great selection and prices.  The current ‘BETA’ store will eventually (August 2010) become our main and only Online Sales Source.